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I’m very fortunate to have established a very good working relationship with David. In spite of the driving the distance from Langley to Port Moody which is about the distance from Mississauga to Downtown Toronto (and with Langley Toyota Town being much closer), I prefer servicing at OpenRoad Port Moody. I feel that OpenRoad Auto Group employees conduct themselves in a manner that every consumer should experience. The service is second to none and they look after every need. With the fact that Dave is in charge of the service department; the way that he runs the show and treats the customers is exemplary. Dave has bent over backwards to facilitate the best service for me. He always makes sure that things are done in a timely manner no matter how challenging the task. In addition, Dave also holds a very high quality standard and it shows! I’ve never second guessed purchasing a vehicle from OpenRoad Toyota Port Moody and have also referred many family members and friends to the dealership. Thank you so much!
I wanted to formally and publicly commend Kenneth Lee for the excellent service he provided to me. It was almost closing time yet Kenneth spent the next 2-3 hours troubleshooting with me to get my car started. He even offered me his BCAA service. It was cold outside that evening and Kenneth should have been at home with his boys.  Kenneth, however, refused to give up and finally the problem was rectified on a temporary basis. Over the next few days, Kenneth followed up with me to make sure I was doing the next right thing to resolve the issue with my car. In my opinion, the level of service that Kenneth provided exceeded my expectations.  I was so impressed by the support and service provided by him. I believe that Kenneth should be held up as an example for others to try to emulate. He has been and always will be my sales representative! Thank you Kenneth!
I’d like to send my appreciation to Toyota regarding the part in my RAV4 that needed to be fixed. I
wanted to say that we were very happy with the level of service we received. The end result was beyond our initial expectations.
I wanted to formally and publicly commend Kenneth Lee for the excellent service he provided to me. It was almost closing time yet Kenneth spent the next 2-3 hours troubleshooting with me to get my car started. He even offered me his BCAA service. It was cold outside that evening and Kenneth should have been at home with his boys. Kenneth, however, refused to give up and finally the problem was rectified on a temporary basis. Over the next few days, Kenneth followed up with me to make sure I was doing the next right thing to resolve the issue with my car. In my opinion, the level of service that Kenneth provided exceeded my expectations. I was so impressed by the support and service provided by him. I believe that Kenneth should be held up as an example for others to try to emulate. He has been and always will be my sales representative! Thank you Kenneth!
I must tell you, I own a ’07 RAV 4, and the service is great and the people are great! Toyota looks after its proud customers. I have owned many cars and none have been as reliable as my Toyota. I say “Go Toyota Go!” Great cars, great people! Stan W.
Cyrus Ghotbi: We purchased a used Toyota Sienna and would like to tell you what a great service we received. Cyrus was very polite, pleasant, not pushy and definitely detail orientated. We will certainly recommend OpenRoad Toyota Port Moody to friends due to the excellent service we received. You should be commended for having such an outstanding sales person on your staff. Bob & Gail A.
Kenneth Lee: We are writing to you to inform you of the excellent customer service we received from Mr. Kenneth Lee. He was honest, helpful, and professional. Our decision to go with the Toyota brand and this particular dealership was certainly because of the excellent past service and advice from Mr. Lee. We ended up leasing a new Corolla. We are impressed by his honesty, knowledge, and quality of work. He is certainly a hallmark of OpenRoad dealership in Port Moody. The Pourvali Family
All too often we take the time to complain but never the time to compliment. So this is just a brief note to express our sincere thanks to you, Sarah and Cyrus for the professional and exemplary automobile purchase experience we had through your dealership. From our perspective it was exceptional. Thanks again for all that you and the staff have done. It is sincerely appreciated. -Pam & Ken S.
Kenneth Lee: It’s been a week and half since we picked up our new vehicle. It is one of the most joyful experiences in life to be able to listen to my favorite tunes while driving my new car to and from work every day. It feels so fulfilling just watching at that flashy new car. Thank you for your patience in painstakingly guiding us through the selection. We are certain that we have made the right choice. I sincerely wish to express my appreciation by writing you this little note. Thank you once again! -Athena and Doris
Thank you for your prompt assistance in getting my vehicle ready for pick-up. I must tell you that I absolutely love driving this beast. Once again, thank you for your attention to my case and I greatly appreciate all your efforts. Please extend my gratitude to those behind the scene that I did not come into direct contact with during this enjoyable journey. From a Content FJ Cruiser Owner, Etta E.

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